Compassionate Care
We approach every interaction with kindness, empathy and patience, recognising the individuality and dignity of every customer.
MORNING STARS CARE
About Us
Our mission is to provide tailored and holistic care solutions that prioritise physical, emotional and social wellbeing.
Quality of life is the purpose of our support
People, progress and possibilities are at the heart of Morning Stars Care. We work alongside customers to build meaningful lives, with dignity, choice, connection and opportunities to take part.
Positive Behaviour Support
Understanding the person and what their behaviour may communicate, with proactive support focused on quality of life.
Capable Environments
Adapting communication, relationships, routines and surroundings so support responds to the person.
PERMA and wellbeing
Thinking about enjoyment, engagement, relationships, meaning and achievement alongside each person’s own goals.
Our training, supervision and reflective practice support colleagues to put these approaches into action. Explore our service types to find out how this looks in different settings.
Our values
Our values shape the way we work with customers, families, colleagues and the wider community.
Integrity and Trust
We act with honesty, reliability and transparency so customers, families and colleagues can trust us to always do the right thing.
Respect for the Whole Person
We recognise that everyone has their own identity, preferences and aspirations. Our support is person‑centred and promotes independence, choice and control.
Courage to Do the Right Thing
We are prepared to speak up, challenge poor practice and advocate for the people we support, even when it is difficult.
Learning and Growth
We are committed to continuous learning and reflection so we can continually improve the quality of support we provide.
Positivity and Pride
We take pride in the work we do and create a supportive environment where staff feel valued and motivated to deliver great care.
Our Customer Charter
At Morning Stars Care, we are committed to providing support that respects each person’s dignity, individuality and rights. Our customers can expect the following from our services:
- To be treated with dignity, respect and kindness, recognising you as a valued individual with your own identity, experiences and aspirations.
- To be listened to and involved in decisions about your life, ensuring your views, preferences and goals are respected whenever decisions are made about your support.
- To receive support tailored to your needs, preferences and strengths, through person-centred planning that recognises what matters most to you.
- To feel safe, supported and valued, with staff who are committed to protecting your wellbeing and responding quickly to any concerns.
- To be encouraged and supported to develop independence, build confidence and develop the skills needed to move forward in your life.
- To have your rights, choices and personal identity respected, including your culture, beliefs, relationships and personal preferences.
- To be supported by skilled, compassionate and respectful staff, who are committed to learning, improving and providing the best possible support.
- To be supported to pursue your goals and aspirations, including opportunities to participate in your community, develop relationships and achieve the things that are important to you.