
Positive Behaviour Support (PBS)
Understanding the person, listening to their experience and creating better everyday support — not simply trying to change behaviour.
Explore this approachYour voice, your strengths, your next step. Thoughtful support that puts you at the centre of your everyday life.


Understanding the person, listening to their experience and creating better everyday support — not simply trying to change behaviour.
Explore this approach
Doing things with you, not automatically for you. Making space for skills, confidence and participation, at your own pace.
Explore this approach
Small steps towards a life with more choice, confidence and connection. Independence that means something to you.
Explore this approach
A plan built around what matters to you, how you communicate and the people you choose to involve — not just the support you need.
Explore this approachWhat makes a good day? Who matters to you? What would you like to do next? These are the conversations we want support to start with — not a list of tasks or assumptions about what someone can do.
At Morning Stars Care, our aim is to work alongside people, not take over. We bring together person-centred planning, practical encouragement and a commitment to learning, so support stays connected to the life each person wants to lead.
It means having a say, being involved, and having the right support available. Needing ongoing help should never make someone’s choices or achievements less important.
For someone with mental health needs, a next step might be rebuilding a familiar routine or feeling more confident about going out. For someone else, it might be communicating a preference, preparing a meal, or spending time with people they enjoy. These are examples of possible goals, not expectations placed on everyone.
Support should reflect the individual’s communication, culture, sensory preferences, relationships and wellbeing. We want people to feel listened to and respected, including when they say no, need a pause, or choose a different direction.
Start with what matters to you, what already works, and the people you want involved.
Bring your preferences and support needs together in a practical plan.
Offer encouragement and opportunities without rushing or taking over.
Ask what feels different, what is not working and what should change next.
Feedback, reflection and service improvement should lead to changes people can notice in everyday life. The question is not simply whether a task was completed, but whether support is helping the person feel heard, included and in control.
These independent resources explain the principles behind this approach. They are not an endorsement or accreditation of Morning Stars Care.
Looking for support for yourself, someone you love or someone you work with? Tell us what matters to you.